Returning your rental car in a clean condition is not just a courtesy; it is a requirement on GoMore to return a car in the same condition as you picked it up.

A clean return ensures that the car is ready for the next renter and helps maintain a high standard of our rental service. Here is what you need to know about the cleanliness standards required when returning a rental car.

Cleanliness expectations

When you rent through GoMore, you are expected to return the vehicle in the same condition as it was when you picked it up. Here are the specific expectations:

• Interior cleanliness: Remove all personal items, trash, and debris from the car’s interior. Wipe down surfaces and vacuum the floors and seats if necessary, especially if dirt or spills occurred during the rental period.

• Exterior cleanliness: The exterior should be free of mud, dirt, and significant debris. While a full car wash is not always necessary, please ensure the car looks presentable and in the same manner as you picked it up.

Avoiding additional charges

Failing to return the car in a clean condition can result in additional charges:

• Cleaning fees: If the car requires more than the usual maintenance or a deep clean because it was returned excessively dirty, you may be charged a cleaning fee as defined in our rental terms and conditions. This fee covers professional cleaning services to restore the vehicle to a suitable standard.

Tips for maintaining cleanliness

1. Keep cleaning supplies in the car: It is helpful to have basic cleaning supplies like paper towels, water, and disposable bags to manage any spills or trash during your rental.

2. Use car mats: Ensure that car mats are used, especially in bad weather, to avoid soiling the carpet with mud or water.

3. Eat carefully: Try to avoid eating inside the vehicle or opt for foods that are less likely to spill or leave residues.

4. Smoking: Remember, smoking in the car is prohibited, as it contributes to interior smells and dirt.

Special considerations for pets

If pets are allowed in the vehicle:

• Use pet covers or carriers: Protect seats from pet hair and dirt by using pet covers or carriers.

• Clean up after pets: Ensure any pet hair or dirt is thoroughly cleaned from the vehicle before returning it.

• Needs the owner’s approval: Please note that pets are only allowed in rental cars where the owner has allowed pets in their car. In case of any doubt, always ask the owner if it is okay to have a pet in their car.

Final inspection

Before returning the car, do a final inspection:

• Check for personal items: Ensure all your belongings are removed.

• Last-minute clean up: Take a moment to tidy up any messes or remove trash.

• Take photos: Document the condition of the car upon return as proof of its clean state.

By adhering to these cleanliness guidelines, you help ensure a pleasant and respectful experience for all users on GoMore. Keeping the car clean not only avoids additional fees but also fosters a responsible and considerate rental community.