Is fuel included?

Who is responsible for the cost of fuel during the rental?

The renter must return the car to the car owner with the same amount of fuel as it was at the start of the rental period and therefore the renter is responsible for the cost of fuel.

How is the fuel level recorded?

When the car is picked up by the renter, the car owner must note the current fuel level in the rental contract (done in %). When the car is returned and the rental contract is terminated, the same procedure is followed.

What happens if the renter returns the car with less or more fuel than when he picked it up?

Should the car be returned with less fuel than it was at pick-up, this should be recorded in the rental contract in the app. The renter and the car owner should then agree on the cost of the missing litres and record it as an additional cost in the rental contract. Once the amount is entered in the rental contract via the app, the payment for fuel is automatically deducted from the payment card registered by the renter when booking the car. The renter will receive information about the payment and the deduction via text message and email showing the amount.

Does the car need to be fully fueled when picking up the car?

GoMore recommends car owners to hand over the car fully fueled to simplify for the renter who can then conveniently return the car fully fueled. However, this is not a requirement.

In case of any disputes regarding fuel payment, please contact GoMore Support as soon as possible.

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